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Wednesday, June 28, 2006

Where’s the data on mobile advertising? – Part II

Last month I wrote about the lack of data from mobile network operators to describe WAP usage statistics. This week I’d like to talk about the lack of statistics that are available from the world of the brands and advertisers.

Following the Mobile Marketing Forum from the MMA this month, and this weeks Mobile Marketing Summit here in London, the frenzy over mobile marketing is practically deafening – but how much is hype and how much is real? And not unlike my attempt to shed some light on the definitions for mobile marketing vs. mobile advertising, I’d like to look at the specifics of what I mean when it comes to data on the “spend” on the mobile channel.

From the perspective of a mobile network operator, the widely accepted level of revenue from mobile data is somewhere between 20-25%. Of this number, only 20% is non P2P mobile data (i.e.; the majority is people sending text messages to each other). The really interesting way to slice this data would include a breakdown something like this:

% Direct Marketing
% Mobile data (GPRS / 3G)
% Direct Response – Standard Rate
% Direct Response – Premium Rate
% Mobile Content Revenue Share

And from the brand and advertisers side, there is a considerable amount of focus on mobile as a potential new channel. It would be very interesting to see how the following set of statistics was answered by marketers, media and advertising agencies.

If the amount you plan to spend on the mobile marketing channel – how much will be spent on:

% mobile direct marketing – text messages
% mobile direct marketing – multi-media / picture messages
% mobile direct response (text to vote/win/enter/reply )
% mobile content sponsorship
% mobile search
% WAP banner ads
% WAP sites
% mobile games / applications
% mobile TV advertising
% Bluetooth marketing

And the more general statistics:

What % of your traditional marketing spend will include mobile call to action (MCA)?

What % of your mobile spend will be in isolation (not involving any other media)?

I know I’m not the only one asking these questions – but maybe I’m going to take a lead in formulating a list that can be built upon.

Where is a brave lemming when you need one?

Some are incredibly big brands – like Coke – some very big brands – like Peugot – and some relatively small ones like Visit England, but brands of all sizes are dipping their toe in the water and trialing the mobile as a marketing channel. What we need are brands that are brave enough to share the outcome of their efforts to help move the entire industry along. Because once one or two of these advertisers starts to share their data, everyone else will follow – like a wonderful herd (herd?) of lemmings.

Are “you” Super-Lemming!?!

Do you dare to share your results? Do you dare to fill in the table above and send me the results? Are you an advertiser, a brand, a media agency willing to take the lead and show the industry what is possible? Are you willing to nip into a phone booth and reveal yourself as Super Lemming?! If so, drop me a line because here’s the deal.

I’ll keep your true identity secret and your data safe and secure until I have data from at least 5 different media agencies, brands or advertisers. When I have 5 complete data sets, I will consolidate the data into a report that normalizes all of the data and returns the report back to you for free.

The report will become a living survey at that point where anyone who wants to submit their data into the set will be given access to the next edition – at least 4 editions per year. The report will not be available for sale, nor to the media at large and access will be limited to those who have contributed data. It will be a closed club of incredibly well informed marketers.

What’s in it for me?

As altruistic as it sounds, I get to see the industry grow. I’m convinced that once people start sharing this type of data and advertisers and media agencies start contributing their own data, everyone will be able to drive incremental new business. One of my favourite strap lines is, “Accelerating Mobile Marketing” – I’d love to be a part of it.

So – drop me a line. You can do it. You can be Super Lemming! You can be the start of the trend and before we know it we’ll have a whole ocean full of lemmings! (Ok – so maybe a lemming wasn’t the best analogy…) but give me a break. Marketers don’t always do the creative thing perfectly! Come on in… the water’s fine!

2 Comments:

Anonymous Anonymous said...

Who would want a competitor to know that the "response" rate was 10X normal...in aggregate? Smart brands will achieve this through all the "technical" methods you wish to see stats on. But they're not gonna tell anyone soon--at least not until they take advantage of their knowledge first.

2:44 PM

 
Blogger Troy Norcross said...

The point of this exercise is to show data that is industry agnostic. No one specific brand would be revealed and as such no competitor would know.

Of course there is value in being first-mover in this space and taking advantage of the early data. But if you want to see mass adoption, innovation and real growth in the channel you've got to be a part of a larger team.

I content you can provide access to this type of information in such a way that it does not constitute a competitive disadvantage but helps the entire mobile advertising industry grow.

Thanks - I always value "anonymous" comments...

5:31 PM

 

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A few words about why we're here

Since consumers first started to use SMS marketers have had the idea of text message marekting or marketing sms - also known as mobile marketing. And since that time marketing sms messages have grown and changed and new technology like bluetooth marketing, marketing bluetooth style to phones in close proximity to an advertisers.

And since the e-mail spam scourge took over the media, people have worried that there will be mobile phone spam. Spam is just another way of saying that advertisers send unsolicited text message marketing, marketing sms, bluetooth marketing or any other form of mobile marketing - it's mobile phone spam. There are even guides on how to spam phone s.

Consumer Preference is about permission based marketing, permission marketing solution. If, as an advertiser you can execute permission based marketing campaigns then you can certainly find ways to benefit from mobile marketing. And permission starts with understanding the consumer marketing preference. If you can understand consumer marketing preference, then you can execute permission based marketing. And permission marketing is not mobile phone spam.

There are many mobile marketing company listings that can be found on the Internet - and most mobile marketing company websites will tell you how they focus on permission marketing. Make sure that the one you partner with does more than tell you about it on the website. Opt-in marketing starts with your traditional marketing soliciting for permission.

Yes - Mobile marketing starts with traditional marketing - print, web, radio, television - all of the old standards. Because before you can send the first message to a consumer, you must obtain their permission... and that means that you understand consumer marketing prefernce.

Please enjoy reading consumer-preference.com - and if you feel that there is a point I'm making you'd like to share - then put a link to it from your own site. And always feel free to leave comments!

Troy Norcross

 

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