You've got to get it right or consumers will shut you out. Understanding consumer preferences is the place to start.



 

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Monday, January 16, 2006

STLtoday - Business - Story

STLtoday - Business - Story

This is a nice article that starts off looking like an article about SPAM, but is really an article about mobile CRM.

As the US becomes more comfortable with using the mobile device for more than just making and receiving voice calls, there are more opportunities for brands to establish a dialogue with their customers.

The article describes SMS Short codes as the way for consumers to send messages not to other consumers, but to applications that will respond with things including coupons, ringtones or even recipes.

The article talks about several great examples of how traditional marketing is being used to raise awareness about promotions and other offers that consumers can redeem via their mobile device. And each of these interactions is an opportunity for the brand to deliver timely, relevant, valuable and requested (TRVR) information.

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A few words about why we're here

Since consumers first started to use SMS marketers have had the idea of text message marekting or marketing sms - also known as mobile marketing. And since that time marketing sms messages have grown and changed and new technology like bluetooth marketing, marketing bluetooth style to phones in close proximity to an advertisers.

And since the e-mail spam scourge took over the media, people have worried that there will be mobile phone spam. Spam is just another way of saying that advertisers send unsolicited text message marketing, marketing sms, bluetooth marketing or any other form of mobile marketing - it's mobile phone spam. There are even guides on how to spam phone s.

Consumer Preference is about permission based marketing, permission marketing solution. If, as an advertiser you can execute permission based marketing campaigns then you can certainly find ways to benefit from mobile marketing. And permission starts with understanding the consumer marketing preference. If you can understand consumer marketing preference, then you can execute permission based marketing. And permission marketing is not mobile phone spam.

There are many mobile marketing company listings that can be found on the Internet - and most mobile marketing company websites will tell you how they focus on permission marketing. Make sure that the one you partner with does more than tell you about it on the website. Opt-in marketing starts with your traditional marketing soliciting for permission.

Yes - Mobile marketing starts with traditional marketing - print, web, radio, television - all of the old standards. Because before you can send the first message to a consumer, you must obtain their permission... and that means that you understand consumer marketing prefernce.

Please enjoy reading consumer-preference.com - and if you feel that there is a point I'm making you'd like to share - then put a link to it from your own site. And always feel free to leave comments!

Troy Norcross

 

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