STLtoday - Business - Story
STLtoday - Business - Story
This is a nice article that starts off looking like an article about SPAM, but is really an article about mobile CRM.
As the US becomes more comfortable with using the mobile device for more than just making and receiving voice calls, there are more opportunities for brands to establish a dialogue with their customers.
The article describes SMS Short codes as the way for consumers to send messages not to other consumers, but to applications that will respond with things including coupons, ringtones or even recipes.
The article talks about several great examples of how traditional marketing is being used to raise awareness about promotions and other offers that consumers can redeem via their mobile device. And each of these interactions is an opportunity for the brand to deliver timely, relevant, valuable and requested (TRVR) information.


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