You've got to get it right or consumers will shut you out. Understanding consumer preferences is the place to start.



 

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Wednesday, October 26, 2005

LBS and Taxis and Advertising?

Russell wrote a great comment piece on Location Based Taxis and LBS Advertising - but in the end the feeling was that it really isn't going anywhere in that configuration. And that's fair enough - but where might it go?

Busses in London have been outfitted with the CrystalEyes CCTV since 2001, but in the last few months we've started to see additions to busses that include display of more than just CCTV images. Some displays are now showing advertising. (Oddly enough I can't find a website or any contact information for CrystalEyes at all!)

If we take the basic platform that will have advertisements either pre-loaded or even radio downloaded and associate GPS coordinates with them, it wouldn't be hard at all to display an appropriate ad based on the current location of the bus.

And then why couldn't we do that with Taxis? - Download a thousand ads that are geo-coded for display as the taxi travels.

And while we're at it, when the fare boards the taxi the driver could enter the destination address into a GPS direction system to ensure that they had the best route (of course a proper London taxi driver would never need such a thing) but this would allow the system to dispaly relevant ads to the destination when the taxi came within .25 km or so. This would be far better to advertisers as a person is getting "out" of a taxi then before they got in and went somewhere else.

Cost and Practicality

I asked my good buddy Zeno at Media Plus for his view on in Taxi advertising and the whole idea of geo-coding advertisements and he was generally only luke warm to the idea. According to Zeno, "Taxi advertising on the outside of the taxi is a pretty straight forward proposition. Those ads can be seen by 100's if not 1,000's of people as the taxi goes about it's day. Advertising In-Taxi can be seen by at most 5 people in a London cab and only about 3 in a NYC taxi." (Zeno is also fond of reminding me that NYC taxis have room for three people's torso's, but none of their legs!)



But is it mobile?

We are rapidly expanding the idea of what is mobile here - beyond just the realm of telecoms but to include all things that move with us through our daily lives. iPod PodCasts - iPod Video - Sony PlayStation - and now mobile taxis.

And with each one of these mediums we have to help the marketers decide how to best use these medium so that the messages delivered acheive the desired results - more, better, happier customers.

Whether it's mobile phone text messaging - or in-taxi advertising - mobile marketing has got to be more than clever - it's got to be TRVR (Timely - Relevant - Valuable - Requested ) or it is nothing more than SPAM to go!




And when trying to find a cheeky reference to London taxi drivers never being lost - I found this little gem...

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A few words about why we're here

Since consumers first started to use SMS marketers have had the idea of text message marekting or marketing sms - also known as mobile marketing. And since that time marketing sms messages have grown and changed and new technology like bluetooth marketing, marketing bluetooth style to phones in close proximity to an advertisers.

And since the e-mail spam scourge took over the media, people have worried that there will be mobile phone spam. Spam is just another way of saying that advertisers send unsolicited text message marketing, marketing sms, bluetooth marketing or any other form of mobile marketing - it's mobile phone spam. There are even guides on how to spam phone s.

Consumer Preference is about permission based marketing, permission marketing solution. If, as an advertiser you can execute permission based marketing campaigns then you can certainly find ways to benefit from mobile marketing. And permission starts with understanding the consumer marketing preference. If you can understand consumer marketing preference, then you can execute permission based marketing. And permission marketing is not mobile phone spam.

There are many mobile marketing company listings that can be found on the Internet - and most mobile marketing company websites will tell you how they focus on permission marketing. Make sure that the one you partner with does more than tell you about it on the website. Opt-in marketing starts with your traditional marketing soliciting for permission.

Yes - Mobile marketing starts with traditional marketing - print, web, radio, television - all of the old standards. Because before you can send the first message to a consumer, you must obtain their permission... and that means that you understand consumer marketing prefernce.

Please enjoy reading consumer-preference.com - and if you feel that there is a point I'm making you'd like to share - then put a link to it from your own site. And always feel free to leave comments!

Troy Norcross

 

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